eFAQ

How do I register for an eLearning class?

Click on the “Register for a Course.  You will be taken to the eLearning registration form.

The registration form will provide you with instructions for registering as a new student.  You should have your credit card available to pay for the course online.  You will select a personal User Name and Password to use each time you log onto the training site.

What does an eLearning course cost?

The courses currently offered are between $175 – $225 each and earn you 5.0 – 10.0 Continuing Professional Education (CPE) contact hours.

How do I pay?

SunCoast accepts payments online by MasterCard, Visa, Discover and American Express.  All online transactions are encrypted and processed on a secure server.  A company check or personal check will be accepted by mail, however you will NOT be able to access the online course until after payment has been received and processed.  Checks should be made out to VRWA and mailed to: 2138 Sycamore Avenue, Buena Vista, VA 24416

Must I complete the course at once or can I come back at a later date?

Once you are enrolled in an eLearning course, you have 12 months to complete the course.  You may take the course at your pace and access it at your convenience, 24 hours a day.

Do you track my courses and credit hours online?

Yes, the eLearning Management System software tracks your registration, enrollments, time in course, quiz scores, and course status; (Not Take, Incomplete, Completed, etc.).  You may access your student history and course progress whenever you log on to the system.

What if I don’t pass the course, will I be able to take it again?

The eLearning system requires a student to master at least 70% of each course module containing a quiz before moving on to the next module.  If you fail a quiz, you may review the material and re-take the quiz as often as necessary to achieve a passing score.

If I have questions about the course material, how do I get it answered?

Students can email or call VRWA – 540-261-7178 if they have questions on the course material.

Do I receive a certificate indicating I have passed the course?

Yes, upon completion of the course and passing all quizzes the VRWA will provide you with a written certificate indivating the name of the course and number of CPE’s earned.

What are the computer/internet requirements to use the eLearning course software online?

Internet Explorer – This is currently the only browser that works consistently with the eLearning Courses.

Disable Pop-Up Blockers

Java Enabled and Installed

Flash Player Enabled and Installed